Feedback-giving behaviour in performance evaluations during clinical clerkships

Harold G.J. Bok, Debbie A.D.C. Jaarsma, Annemarie Spruijt, Peter Van Beukelen, Cees P.M. Van Der Vleuten, Pim W. Teunissen

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

Context: Narrative feedback documented in performance evaluations by the teacher, i.e. the clinical supervisor, is generally accepted to be essential for workplace learning. Many studies have examined factors of influence on the usage of mini-clinical evaluation exercise (mini-CEX) instruments and provision of feedback, but little is known about how these factors influence teachers feedback-giving behaviour. In this study, we investigated teachers use of mini-CEX in performance evaluations to provide narrative feedback in undergraduate clinical training.Methods: We designed an exploratory qualitative study using an interpretive approach. Focusing on the usage of mini-CEX instruments in clinical training, we conducted semi-structured interviews to explore teachers perceptions. Between February and June 2013, we conducted interviews with 14 clinicians participated as teachers during undergraduate clinical clerkships. Informed by concepts from the literature, we coded interview transcripts and iteratively reduced and displayed data using template analysis.Results: We identified three main themes of interrelated factors that influenced teachers practice with regard to mini-CEX instruments: teacher-related factors; teacher-student interaction-related factors, and teacher-context interaction-related factors. Four issues (direct observation, relationship between teacher and student, verbal versus written feedback, formative versus summative purposes) that are pertinent to workplace-based performance evaluations were presented to clarify how different factors interact with each other and influence teachers feedback-giving behaviour. Embedding performance observation in clinical practice and establishing trustworthy teacher-student relationships in more longitudinal clinical clerkships were considered important in creating a learning environment that supports and facilitates the feedback exchange.Conclusion: Teachers feedback-giving behaviour within the clinical context results from the interaction between personal, interpersonal and contextual factors. Increasing insight into how teachers use mini-CEX instruments in daily practice may offer strategies for creating a professional learning culture in which feedback giving and seeking would be enhanced.

Original languageEnglish
Pages (from-to)88-95
Number of pages8
JournalMedical Teacher
Volume38
Issue number1
DOIs
Publication statusPublished - 2 Jan 2016

Cite this

Bok, H. G. J., Jaarsma, D. A. D. C., Spruijt, A., Van Beukelen, P., Van Der Vleuten, C. P. M., & Teunissen, P. W. (2016). Feedback-giving behaviour in performance evaluations during clinical clerkships. Medical Teacher, 38(1), 88-95. https://doi.org/10.3109/0142159X.2015.1017448
Bok, Harold G.J. ; Jaarsma, Debbie A.D.C. ; Spruijt, Annemarie ; Van Beukelen, Peter ; Van Der Vleuten, Cees P.M. ; Teunissen, Pim W. / Feedback-giving behaviour in performance evaluations during clinical clerkships. In: Medical Teacher. 2016 ; Vol. 38, No. 1. pp. 88-95.
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abstract = "Context: Narrative feedback documented in performance evaluations by the teacher, i.e. the clinical supervisor, is generally accepted to be essential for workplace learning. Many studies have examined factors of influence on the usage of mini-clinical evaluation exercise (mini-CEX) instruments and provision of feedback, but little is known about how these factors influence teachers feedback-giving behaviour. In this study, we investigated teachers use of mini-CEX in performance evaluations to provide narrative feedback in undergraduate clinical training.Methods: We designed an exploratory qualitative study using an interpretive approach. Focusing on the usage of mini-CEX instruments in clinical training, we conducted semi-structured interviews to explore teachers perceptions. Between February and June 2013, we conducted interviews with 14 clinicians participated as teachers during undergraduate clinical clerkships. Informed by concepts from the literature, we coded interview transcripts and iteratively reduced and displayed data using template analysis.Results: We identified three main themes of interrelated factors that influenced teachers practice with regard to mini-CEX instruments: teacher-related factors; teacher-student interaction-related factors, and teacher-context interaction-related factors. Four issues (direct observation, relationship between teacher and student, verbal versus written feedback, formative versus summative purposes) that are pertinent to workplace-based performance evaluations were presented to clarify how different factors interact with each other and influence teachers feedback-giving behaviour. Embedding performance observation in clinical practice and establishing trustworthy teacher-student relationships in more longitudinal clinical clerkships were considered important in creating a learning environment that supports and facilitates the feedback exchange.Conclusion: Teachers feedback-giving behaviour within the clinical context results from the interaction between personal, interpersonal and contextual factors. Increasing insight into how teachers use mini-CEX instruments in daily practice may offer strategies for creating a professional learning culture in which feedback giving and seeking would be enhanced.",
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Bok, HGJ, Jaarsma, DADC, Spruijt, A, Van Beukelen, P, Van Der Vleuten, CPM & Teunissen, PW 2016, 'Feedback-giving behaviour in performance evaluations during clinical clerkships' Medical Teacher, vol. 38, no. 1, pp. 88-95. https://doi.org/10.3109/0142159X.2015.1017448

Feedback-giving behaviour in performance evaluations during clinical clerkships. / Bok, Harold G.J.; Jaarsma, Debbie A.D.C.; Spruijt, Annemarie; Van Beukelen, Peter; Van Der Vleuten, Cees P.M.; Teunissen, Pim W.

In: Medical Teacher, Vol. 38, No. 1, 02.01.2016, p. 88-95.

Research output: Contribution to journalArticleAcademicpeer-review

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