Making comparative performance information more comprehensible: an experimental evaluation of the impact of formats on consumer understanding

Olga C. Damman; Anco De Jong; Judith H. Hibbard; Danielle R. M. Timmermans

doi:10.1136/bmjqs-2015-004120

Making comparative performance information more comprehensible: an experimental evaluation of the impact of formats on consumer understanding

Olga C. Damman, Anco De Jong, Judith H. Hibbard, Danielle R. M. Timmermans

Public and occupational health

Research output: Contribution to journal › Article › Academic › peer-review

Original language	English
Pages (from-to)	860-869
Journal	BMJ Quality and Safety
Volume	25
Issue number	11
DOIs	https://doi.org/10.1136/bmjqs-2015-004120
Publication status	Published - Nov 2016

Access to Document

10.1136/bmjqs-2015-004120

Cite this

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title = "Making comparative performance information more comprehensible: an experimental evaluation of the impact of formats on consumer understanding",

keywords = "Performance measures, Report cards, Decision making, Communication, Nursing homes",

author = "Damman, {Olga C.} and {De Jong}, Anco and Hibbard, {Judith H.} and Timmermans, {Danielle R. M.}",

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month = nov,

doi = "10.1136/bmjqs-2015-004120",

language = "English",

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pages = "860--869",

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Making comparative performance information more comprehensible: an experimental evaluation of the impact of formats on consumer understanding. / Damman, Olga C.; De Jong, Anco; Hibbard, Judith H.; Timmermans, Danielle R. M.

In: BMJ Quality and Safety, Vol. 25, No. 11, 11.2016, p. 860-869.

Research output: Contribution to journal › Article › Academic › peer-review

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T1 - Making comparative performance information more comprehensible: an experimental evaluation of the impact of formats on consumer understanding

AU - Damman, Olga C.

AU - De Jong, Anco

AU - Hibbard, Judith H.

AU - Timmermans, Danielle R. M.

PY - 2016/11

Y1 - 2016/11

KW - Performance measures

KW - Report cards

KW - Decision making

KW - Communication

KW - Nursing homes

U2 - 10.1136/bmjqs-2015-004120

DO - 10.1136/bmjqs-2015-004120

M3 - Article

C2 - 26543066

VL - 25

SP - 860

EP - 869

JO - BMJ Quality and Safety

JF - BMJ Quality and Safety

SN - 2044-5415

IS - 11

ER -