BACKGROUND: The Internet is increasingly being used to provide patients with information about the quality of care of different health care providers. Although online comparative health care information is widely available internationally, and patients have been shown to be interested in this information, its effect on patients' decision making is still limited.
Zwijnenberg, N. C., Hendriks, M., Bloemendal, E., Damman, O. C., de Jong, J. D., Delnoij, D. M., & Rademakers, J. J. (2016). Patients' Need for Tailored Comparative Health Care Information: A Qualitative Study on Choosing a Hospital. Journal of Medical Internet Research, 18(11), e297. https://doi.org/10.2196/jmir.4436