TY - JOUR
T1 - Responsive Evaluation in the Interference Zone Between System and Lifeworld
AU - Abma, Tineke A.
AU - Leyerzapf, Hannah
AU - Landeweer, Elleke
PY - 2017/12/1
Y1 - 2017/12/1
N2 - Responsive evaluation honors democratic and participatory values and intends to foster dialogues among stakeholders to include their voices and enhance mutual understandings. The question explored in this article is whether and how responsive evaluation can offer a platform for moral learning (Bildung) in the interference zone between system and lifeworld. A case example from Dutch psychiatry is presented. Policy makers aimed to develop a “monitoring instrument” for closed psychiatric wards to protect patient rights and prevent incidents. Tensions arose between strategic action and system values (accountability, efficiency, control, safety) and the search for meaning and morality. Several dynamics were set in motion. Through the creation of communicative spaces in which there was room for expression of emotions and stories, the “colonization” by system values was countered. Another dynamic called “culturalization” started simultaneously, that is, adoption of lifeworld values in the system world, which resulted in constructive dialogues on the meaning of good care and moral learning.
AB - Responsive evaluation honors democratic and participatory values and intends to foster dialogues among stakeholders to include their voices and enhance mutual understandings. The question explored in this article is whether and how responsive evaluation can offer a platform for moral learning (Bildung) in the interference zone between system and lifeworld. A case example from Dutch psychiatry is presented. Policy makers aimed to develop a “monitoring instrument” for closed psychiatric wards to protect patient rights and prevent incidents. Tensions arose between strategic action and system values (accountability, efficiency, control, safety) and the search for meaning and morality. Several dynamics were set in motion. Through the creation of communicative spaces in which there was room for expression of emotions and stories, the “colonization” by system values was countered. Another dynamic called “culturalization” started simultaneously, that is, adoption of lifeworld values in the system world, which resulted in constructive dialogues on the meaning of good care and moral learning.
KW - dialogue
KW - Habermas
KW - psychiatry
KW - responsive evaluation
KW - system and lifeworld
UR - http://www.scopus.com/inward/record.url?scp=85034866640&partnerID=8YFLogxK
U2 - 10.1177/1098214016667211
DO - 10.1177/1098214016667211
M3 - Article
AN - SCOPUS:85034866640
VL - 38
SP - 507
EP - 520
JO - American Journal of Evaluation
JF - American Journal of Evaluation
SN - 1098-2140
IS - 4
ER -