The EFQM Model as a framework for total quality management in healthcare Results of a longitudinal quantitative study

Steffie van Schoten, Carolien de Blok, Peter Spreeuwenberg, Peter Groenewegen, Cordula Wagner

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)901-922
JournalINTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
Volume36
Issue number8
DOIs
Publication statusPublished - 2016

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